BSB30120
Certificate III in Business
Nationally Recognised Qualification
Your first step into the business world shouldn’t be complicated—it should be empowering. The BSB30120 Certificate III in Business gives you the essential skills that make you valuable in any workplace, from customer service to administration, operations to communications.
Whether you’re a school leaver mapping your career path, someone entering office work for the first time, or looking to formalise the skills you’ve developed on the job, this qualification provides the practical foundation you need to thrive in today’s business environment.
Your Investment
On enrolling: $1,475
After 3 months: $1,335
Total = $2,810
RTO 90768 | Secure Checkout | Start in Less Than 24 Hours | Unlimited Support
BSB30120- Certificate III in Business
This qualification is built around flexibility and practical application. Study online at your own pace, fitting learning around work, family, and life commitments. Our interactive design means you’re not just reading text—you’re engaging with real-world scenarios, multimedia content, and practical exercises that build genuine skills.
With one-on-one mentor support, you’re never alone in your learning journey. Our mentors help you connect concepts to your specific work situation, ensuring what you learn translates directly into workplace capability. And because we understand that everyone’s path is different, you can purchase the complete qualification or select individual units that fill specific skill gaps.
QUALIFICATION DETAILS
Essential Information
Awards:
BSB30120- Certificate III in Business
Start Date:
Now. Ready when you are.
Delivery:
100% online, self paced
Nationally Recognised:
Yes (RTO90768)
Schedule:
Self-Paced up to 12 Months.
On average a unit will take around 10 Hours.
Students normally should expect to do 1 unit every 2 weeks but you can work this into your schedule.
Duration:
Students who study an average of 5 hours per week can expect to complete in 6 Months. If you have the time now to apply yourself, you can complete this course as fast as want.
Who is this for:
Our courses are perfect for both individuals looking to upskill and businesses aiming to develop their teams. Whether you're seeking professional development or want to enhance your staff's capabilities, our nationally recognised units provide flexible learning opportunities tailored to your needs.
Pre-requisites:
There are no ATAR or other entry requirements to start studying this course. Just a desire to learn!
Assessment Methods:
Our online courses use a variety of assessment methods, including case studies, knowledge questions, practical activities, written reports, quizzes, reflection journals, and practical demonstrations (where applicable), all designed to test your understanding, practical application, and skills at your own pace with feedback and guidance from your mentor.
Description:
The BSB30120 Certificate III in Business is designed for people who want real, applicable skills—not just theory. This nationally recognised qualification covers the core competencies that employers actually look for: effective workplace communication, digital literacy, customer service, administration, and the ability to work both independently and as part of a team.
This qualification consists of 13 units (6 core and 7 electives), giving you a well-rounded skill set that’s immediately relevant to modern business workplaces. You’ll learn through interactive scenarios that mirror real workplace situations, supported by mentors who understand what takes to succeed in Australian business environments.
The Enrolment Process
Embrace your potential and step into a future of endless possibilities with the BSB30120 Certificate III in Business. Enrol Now and make the first move towards a fulfilling and prosperous career!
1
Choose & Purchase
Select your unit and click "Enrol Now" to proceed to our secure checkout page. Payment options include credit card, PayPal, AfterPay, and Zip for your convenience.
2
Recieve Confirmation
After completing your payment, you'll receive an instant confirmation email with your receipt and next steps. Our team begins processing your enrolment immediately.
3
Access Your Course
Within 24 hours, we'll:
- Set up your student portal access
- Email your login details
- Send your official enrolment form to complete
- Provide access to all course materials and assessments
That's it! You can begin studying as soon as you receive your login details, with full support from our team throughout your learning journey.
Need help? Contact our friendly enrolment team at enrol@edmundbartoncollege.edu.au or 02 9135 2988 if you have any questions.
Learning Platform Preview
Experience Real-World, Interactive Learning
Forget boring PDFs.
Our 100% HTML-based courses immerse you in simulated business environments with real workplace documentation, scenarios, and tasks. Every lesson prepares you for actual business challenges.
Full immersion simulations
Interactive role-based learning
Practical workplace assessments
Focused skill modules
What You Will Learn
- Workplace Communication: Engage effectively with colleagues, customers, and stakeholders using appropriate channels and professional language
- Digital Business Skills: Use business software and digital technologies confidently to communicate, create documents, and manage information
- Customer Service Excellence: Deliver and monitor quality service, handle inquiries professionally, and process complaints with empathy
- Administration & Organisation: Organise schedules, maintain workplace safety, and support operational efficiency
- Critical Thinking: Apply problem-solving skills within team environments to improve processes and outcomes
- Wellbeing & Sustainability: Support personal wellbeing in the workplace and participate in sustainable work practices
Not Ready For a Full Qualification?
That's OK, we specialise in supplying individual units.
COURSE STRUCTURE
BSB30120- Certificate III in Business
The course consists of 13 units: 6 core units and 7 electives. The elective units offer specialisation in areas like Customer Engagement, Business Administration, Medical Administration, and Records and Information Management.
Core Units
- Apply Critical Thinking Skills in a Team EnvironmentBSBCRT311
- Support personal wellbeing in the workplaceBSBPEF201
- Participate in sustainable work practicesBSBSUS211
- Use inclusive work practicesBSBTWK301
- Assist with Maintaining Workplace SafetyBSBWHS311
- Engage in Workplace CommunicationBSBXCM301
Elective Units
Note, we can create custom courses for any qualification (minimum seat bookings apply)
- Collect and Record DataBSBDAT201
- Use Digital Technologies to Communicate in a Work EnvironmentBSBTEC202
- Design and Produce Business DocumentsBSBTEC301
- Design and Produce SpreadsheetsBSBTEC302
- Write Simple DocumentsBSBWRT311
- Work in a TeamBSBXTW301
- Protect own personal online profile from cyber security threatsBSBXCS301
Why Choose This Course?
Students who choose us get more than just a great education and a great start to a career - they get a fully integrated experience that will resonate for years to come. Anyone can go the conventional route, but our students choose us because they want an amazing start and the full support that our engaged and involved faculty and staff can offer.
"I have thoroughly enjoyed completely this Diploma, it was something that I thought was out of my reach.
My Mentor’s kind words every step of the way has been encouraging and motivating. I certainly found the last two topics the hardest to get motivated to do, as life certainly got busier and procrastination kicked in. I have finished just in time for the festive season."
Amanda H
Graduate - Diploma of Leadership & Management
81.8% Completion Rate.
In the first half of 2025, 81.8% of Edmund Barton College students successfully completed their enroled units.
Compare this to the vocational education sector, where completion rates tell a different story. According to the National Centre for Vocational Education Research (NCVER), just 49% of VET qualifications commenced in 2020 were completed by the end of 2024.
87.4% VET Students Hit Their Goal
Of VET students who complete their qualification 87.4% also achieved their main training goal. Source: National Centre for Vocational Education Research Report
Additional Information
What makes this qualification different is our commitment to completion and genuine skill development. While the industry average for online programme completion sits around 40-60%, our students achieve 80% completion rates—because we've designed learning that's engaging, supportive, and directly relevant to your goals.We're not just handing you content and hoping you finish. You'll have access to personalised support, interactive multimedia lessons with gamification elements, and learning materials that connect theory to real Australian workplace contexts. This isn't tick-box training—it's skill development that sets you up for long-term success.
Entry Requirements
To study this nationally recognised unit, learners must:
- Unique Student Identifier (USI):
- Australian residents: Provide a valid USI (create here)
- Overseas students: n/a
- Language, Literacy, Numeracy & Digital (LLN) Assessment
- Complete a short online test to:
✓ Confirm course suitability
✓ Customise the best method for your learning
- Complete a short online test to:
- Age Requirement
- Be a minimum of 16 years (under 18s need parental consent)
- Provide Valid ID
- Australian students: Government-issued ID (e.g., driver’s licence, passport, Medicare card)
- Overseas students: Officially issued photo ID (e.g., passport, national ID card). Contact us if unavailable
Additional Notes:
- No prior qualifications or work experience required
- No specific licensing or legislative prerequisites apply
- Access to a computer and stable internet is essential for online study
- Resilience and a commitment to graduating
Resources
Assessment Methods
RPL & Credit Transfer
Related Courses
Student Success Stories
From Learners to Leaders: Real Stories, Real Success
"I would like to express my gratitude for giving me the opportunity to receive my business certificate. Yours, Maddy's, Vickie's, and the team of Edmund Barton's College's cooperation and effort in preparing and delivering the course is truly appreciated. I couldn't have done it without you!
The online modules made the process very manageable and stress-free, as the learning was also very interactive given all the checkpoints. I am glad to have completed the course through Edmund Barton College as it was extremely convenient to my timings and I was able to complete it within a few months before school had started. Once again, thank you for your outstanding support!"
Shweta T
Year 12 Student
"The course was very educational and at the same time very fun. I loved (my Mentor) Michelle's comments. She made me feel very special (and smart!!). I enjoyed every moment of it!"
Mariela R
Graduate - Certificate III and IV in Business Administration
"I learned a lot through my course. The information was relevant to my job and the delivery was really fun and engaging. The Mentors were excellent in helping me with my studies. I can highly recommend these guys!"
Simon C
Graduate - Certificate IV in Customer Engagement
"I would like to say thank you to the team at Edmund Barton College, I know every time I have contacted the college the employees have been amazing with their customer service."
Ashley G
Graduate - Certificate IV in Business Administration
"I have thoroughly enjoyed completely this Diploma, it was something that I thought was out of my reach. My Mentor’s kind words every step of the way has been encouraging and motivating. I certainly found the last two topics the hardest to get motivated to do, as life certainly got busier and procrastination kicked in. I have finished just in time for the festive season."
Amanda H
Graduate - Diploma of Leadership & Management