Skilled for Success - Customer Service Hero
Ready to launch your career in one of the most vital areas of business? The Customer Service Foundation course is designed for school leavers eager to master the skills necessary for delivering exceptional customer service.
Your Investment:
From
The course investment starts from . With amazingly affordable pricing, we offer two options to allow you to spread out your investment
Pre Req's:
NONE
There are no ATAR or other entry requirements to start studying this course. Just a desire to learn!
Schedule:
On average a unit will take around .
Students normally should expect to do 1 unit every 2 weeks but you can work this into your schedule.
DELIVERY:
100% online
Our courses are delivered 100% online using some of the most innovative and engaging learning materials available with full mentor support every step of the way.
START DATES:
NOW
This course is available to start now or whenever you are ready to go. Just use the Enrol Now button at the top of the page to get started and enrol online.
Duration:
Up To You!
Students who study an average of 5 hours per week can expect to complete in . If you have the time now to apply yourself, you can complete this course as fast as want.
NRT
Nationally Recognised Training
This is course is a nationally recognised training programme that can lead to vocational qualifications and credentials that are recognised across Australia.
Key Learning Outcomes
- BSBWHS311: Assist with Maintaining Workplace Safety – Understand the key principles of workplace safety and how to promote a safe working environment.
- BSBOPS304: Deliver and Monitor a Service to Customers – Learn effective service delivery techniques and how to monitor service performance.
- BSBOPS305: Process Customer Complaints – Gain the skills to handle customer complaints professionally and resolve issues effectively.
Customer Service Hero Course Structure
- Assist with Maintaining Workplace SafetyBSBWHS311
- Deliver and Monitor a Service to CustomersBSBOPS304
- Process Customer ComplaintsBSBOPS305
Why Choose Customer Service Hero?
This course is ideal for school leavers looking to enhance their employability in customer service roles across various industries.
The Critical Edge
Upon completion, students will receive a Statement of Attainment that showcases their newly acquired skills. Additionally, they will receive a voucher that covers the full cost of a Diploma in Business when they choose to further their qualifications.
Take the Leap!
Your Investment
Don’t miss out on this opportunity to enhance your career in customer service! Enrol today to gain the essential skills that employers are looking for!
(SAVE $360 OFF THE FULL PRICE*)
ENROL NOW
*if buying individual units.
Total Original price was: $950.00.$590.00Current price is: $590.00.
All the learning materials, tuition, assessments, student support and issuing of your Certificate are provided in the fee.
FAQs
Study Your Customer Service Hero with a college that has been delivering accredited courses for over 22 years.
We focus only on delivering our business courses 100% online to allow our students to study a course that suits them in the timeframes that suit them.
We have industry-leading mentors ready to help you every step of the way and we pride ourselves on supporting our students through every step of their studies.
Don't get lost in the system and study at a college that truly cares about each individual.
Don't just take our word for it
Listen to one of our previous students, Tarek, talk about the 3 main reasons why he thinks you should study at Edmund Barton College.
1) Affordable courses that are all AQF (Australian Qualification Framework) certified.
2) An amazing system that allows you to study in your own time. The harder you study- the faster you complete your course.
3) An excellent support system that gives you the help you need.
Tarek I. - A previous student in Diploma of Business
Student Success Stories
From Learners to Leaders: Real Stories, Real Success
I would like to express my gratitude for giving me the opportunity to receive my business certificate. Yours, Maddy’s, Vickie’s, and the team of Edmund Barton’s College’s cooperation and effort in preparing and delivering the course is truly appreciated. I couldn’t have done it without you!
The online modules made the process very manageable and stress-free, as the learning was also very interactive given all the checkpoints. I am glad to have completed the course through Edmund Barton College as it was extremely convenient to my timings and I was able to complete it within a few months before school had started. Once again, thank you for your outstanding support!
The course was very educational and at the same time very fun. I loved (my Mentor) Michelle’s comments. She made me feel very special (and smart!!). I enjoyed every moment of it!
I learned a lot through my course. The information was relevant to my job and the delivery was really fun and engaging. The Mentors were excellent in helping me with my studies. I can highly recommend these guys!
I would like to say thank you to the team at Edmund Barton College, I know every time I have contacted the college the employees have been amazing with their customer service.
I have thoroughly enjoyed completely this Diploma, it was something that I thought was out of my reach. My Mentor’s kind words every step of the way has been encouraging and motivating. I certainly found the last two topics the hardest to get motivated to do, as life certainly got busier and procrastination kicked in. I have finished just in time for the festive season.
