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Course Overview | Develop and Use Emotional Intelligence
BSBPEF502 is designed to provide individuals with the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness, and relationship management in the workplace. This unit is essential for those who need to identify, analyse, synthesise, and act on complex emotional information and navigate unpredictable problems in their job roles

Your Investment:
From $575
The course investment starts from $575. With amazingly affordable pricing, we offer two options to allow you to spread out your investment

Pre Req's:
NONE
There are no ATAR or other entry requirements to start studying this course. Just a desire to learn!

DURATION:
Self-Paced
Students normally should expect to do 1 unit every 2 weeks. It’s OK to take longer, but there is a maximum time frame of 12 months.
There is no minimum time period, so if you have the time now to apply yourself, you can complete this course as fast as want.

DELIVERY:
100% online
Our courses are delivered 100% online using some of the most innovative and engaging learning materials available with full mentor support every step of the way.

START DATES:
NOW
This course is available to start now or whenever you are ready to go. Just use the Enrol Now button at the top of the page to get started and enrol online.

Nationally:
Recognised Training
This is course is a nationally recognised training programme that can lead to vocational qualifications and credentials that are recognised across Australia.
Key Learning Outcomes
- Evaluating Emotional Strengths and Weaknesses: Learn to develop criteria for assessing your emotional strengths and weaknesses and seek feedback from others to confirm your methods for responding to emotional stressors in the workplace.
- Developing Emotional Responses: Gain skills in analysing and documenting emotional responses, applying techniques that indicate flexibility and adaptability in the workplace, and showing consideration for others’ emotions when making decisions.
- Promoting Emotional Intelligence in Others: Master techniques for creating opportunities for others to express their thoughts and feelings, developing tasks to understand the impact of personal behaviour, and applying organisational policies and procedures to implement these opportunities
Course Structure | Develop and Use Emotional Intelligence
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Prepare to Develop Emotional Intelligence
- Develop evaluation criteria and assess emotional strengths and weaknesses
- Identify potential emotional stressors in the workplace
- Seek feedback from others on methods for responding to emotional stressors
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Develop Emotional Intelligence
- Analyse emotional responses and plan for responding to various emotional expressions
- Apply techniques that show flexibility and consideration for others’ emotions
- Consult with stakeholders to identify areas for improvement
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Promote Development of Emotional Intelligence in Others
- Identify opportunities for team members to express their emotions
- Develop tasks to help others understand the impact of their behaviour on the workplace
- Implement these opportunities according to organisational policies and procedures
Why Choose this Course:
Develop and Use Emotional Intelligence
Developing and utilising emotional intelligence is essential for effective leadership and personal development. BSBPEF502 provides you with practical skills to manage your emotions and understand others, creating a more harmonious and productive work environment. This course is vital for anyone aiming to enhance their interpersonal skills and improve workplace dynamics.
The Critical Edge
BSBPEF502 is aligned with contemporary best practices for emotional intelligence. By mastering this course, you will improve your ability to handle complex emotional interactions, making you a valuable asset to any organisation. Enhanced emotional intelligence leads to better decision-making, improved relationships, and increased overall workplace effectiveness.
Take the Leap
Imagine leading with empathy and understanding, fostering a workplace where emotional intelligence enhances collaboration and innovation. Envision a future where your ability to navigate emotions drives your success and that of your team. That journey begins with BSBPEF502.
Your Investment
Ready to develop and use your emotional intelligence? Don’t wait – take the leap today and enrol in BSBPEF502 - Develop and Use Emotional Intelligence. Click the button below to start your journey towards mastering emotional intelligence.

One Easy Payment
Nothing Else to Pay
Total $575.00
All the learning materials, tuition, assessments, student support and issuing of your Certificate are provided in the fee.
Additional Information
Students who choose us get more than just a great education and a great start to a career - they get a fully integrated experience that will resonate for years to come. Anyone can go the conventional route, but our students choose us because they want an amazing start and the full support that our engaged and involved faculty and staff can offer.
There are no prerequisites or licensing, legislative or certification requirements required to undertake this qualification.
Make the choice to study with a college that has been delivering accredited courses since 2003.
We focus only on delivering our business courses 100% online to allow our students to study a course that suits them in the timeframes that suit them.
We have industry-leading mentors ready to help you every step of the way and we pride ourselves on supporting our students through every step of their studies.
Don't get lost in the system and study at a college that truly cares about each individual.
Don't just take our word for it
Listen to one of our previous students, Tarek, talk about the 3 main reasons why he thinks you should study at Edmund Barton College.
1) Affordable courses that are all AQF (Australian Qualification Framework) certified.
2) An amazing system that allows you to study in your own time. The harder you study- the faster you complete your course.
3) An excellent support system that gives you the help you need.
Tarek I. - A previous student in Diploma of Business
Student Success Stories
From Learners to Leaders: Real Stories, Real Success
I would like to express my gratitude for giving me the opportunity to receive my business certificate. Yours, Maddy’s, Vickie’s, and the team of Edmund Barton’s College’s cooperation and effort in preparing and delivering the course is truly appreciated. I couldn’t have done it without you!
The online modules made the process very manageable and stress-free, as the learning was also very interactive given all the checkpoints. I am glad to have completed the course through Edmund Barton College as it was extremely convenient to my timings and I was able to complete it within a few months before school had started. Once again, thank you for your outstanding support!
The course was very educational and at the same time very fun. I loved (my Mentor) Michelle’s comments. She made me feel very special (and smart!!). I enjoyed every moment of it!
I learned a lot through my course. The information was relevant to my job and the delivery was really fun and engaging. The Mentors were excellent in helping me with my studies. I can highly recommend these guys!
I would like to say thank you to the team at Edmund Barton College, I know every time I have contacted the college the employees have been amazing with their customer service.
I have thoroughly enjoyed completely this Diploma, it was something that I thought was out of my reach. My Mentor’s kind words every step of the way has been encouraging and motivating. I certainly found the last two topics the hardest to get motivated to do, as life certainly got busier and procrastination kicked in. I have finished just in time for the festive season.