DON'T MISS OUT

ON YOUR FUNDED
BUSINESS COURSE!

You can now complete part of a Nationally Recognised Qualification for free!

( or at a subsidised fee!)

Courses available in:

  • Certificate III in Business / Admin
  • Certificate III in Customer Engagement(i.e., Customer Service)
  • Certificate IV in Customer Engagement(i.e., Customer Service)   

The NSW Government is paying $$$$ towards to cost of these courses. So, now is the time to jump into your qualification!

Are you eligible?

Contact us and we'll have a chat about the courses, which is right for you and if you are eligible.

[activecampaign form=20]

Nationally Recognised Training
Australian Qualifications Framework
Remaining courses available...

0

Don't miss out, enrol today

Study real units from a real qualification

Which means if you do decide to go on and study this course – you already have a head start!

Completely free and with no catches

There is no fee to do this part qualification (the NSW Government is paying for you!). There is no cancellation fee, exit fees, learning materials fee, qualification issuing fee …. zip, zilch, zippo!

Summer Skills 1

Making learning fun!

We make learning fun and easy with Australia’s best learning materials including quizzes, interactive modules and interesting, easy to follow topics.

study-dreams-unachievable

Innovative Delivery

We’ve combined the best learning materials with an online platform. So, we think you’ll find this way of learning to be engaging, interactive, and fun.

Online

TRUE 100% ONLINE COURSE DELIVERY

We promise that all of our courses can be delivered 100% online.
Absolutely no PDFs or Word docs to download!

self-paced

ACCESS ANYTIME AND ANYWHERE

You can access our courses from anywhere and at any time- all you need is a laptop/ computer/ tablet and an internet connection! 

Affordable

COMPLETE IN YOUR OWN TIME

There are no scheduled classes, so you can complete in your own time. If you can allow 6-8 hours per week to study, you’ll finish one unit per week.

What to expect from your free part qualification

After enrolling into your free part qualification, you will be able to access your studies within 2 business days!

You will have full access to these free part-qualification units.

Certificate III in
Business/ Admin

Units are:

(BSBITU312) Create electronic presentations
(BSBITU313) Design and produce digital text documents
(BSBADM307) Organise schedules

Certificate III in Customer Engagement

Units are:

(BSBCUE203) Conduct customer engagement
(BSBWHS201) Contribute to health and safety of self and others
(BSBCUS301) Deliver and monitor a service to customers
(BSBWOR201) Manage personal stress in the workplace
(BSBDIV301) Work effectively with diversity

The units that you study here are from an accredited Nationally Recognised Training course.

Nationally Recognised Training
Australian Qualifications Framework

Once you complete the part qualification, you will be issued a Statement of Attainment. You can use this part qualification as credits towards a full Nationally Recognised Training qualification. That’ll show your boss that you’re serious!

It's free, it's easy and it's fun, but don't think for a minute that the subject matter is frivolous - all our courses are full of substance that will be respected by employers and will feed your career in the decades ahead.

These courses must be commenced within the enrolment periods;

14th December 2020 – 04th January 2021

04th January 2021 – 25th January 2021

25th January 2021 – 15th February 2021

…and completed by April 30th, 2021 (regardless of when you commenced).

This could be the most empowering move you make this year!

You owe it to your future self to take action now.

Please note that enrolments are limited to a maximum number of 26 students per enrolment period.

Dont miss out! 

LEARN MORE ABOUT THE COURSES

Certificate III in Business/ Admin

You’ll learn about the processes of running a business from an admin point of view.  You might get involved in sales and marketing, or accounting, or human resources … but from a support role. You could be starting in an Admin Assistant role or even a support role for an Office Manager.

Some of the things you’ll do in your job at this level would include using some discretion in business practices, judgment and responsibility for the admin of the business, and applying relevant theoretical knowledge. You may work with your customers, though normally you’re not on the front line, but more of the ‘behind the scenes’ operator.  You may even provide technical advice and support to a team. You’ll probably work under supervision but, in time, you’ll be confident enough to take some control.

We’re pretty sure you’ll also get a lot of confidence to prepare you for work. You can learn how to do admin stuff in a business environment, try a few things, get some feedback from our Mentors, and then become really good at this. You can slap your resume - complete with your new Qualification - onto the desk of the job interviewer knowing you’ve got what they want!

This is an entry-level qualification, which means you can go almost anywhere once you’ve got some experience and shown how good you are! It’s really a gateway to a bigger career. Some of our graduates head down these paths;

  • Receptionist
  • Admin Manager
  • Office Manager
  • Property Manager
  • Purchasing Officer
  • Executive Assistant
  • Human Resources Assistant
  • TV / Film Assistant
Summer Skills 3

Certificate III in Customer Engagement

Summer Skills 5

You’ll learn about engaging with customers both face-to-face and over the phone in a Contact Centre. Some of the things you’ll do in your job at this level would include providing excellent customer service, working in a team environment, working with computers, working to key performance indicators, providing support to a team, providing technical advice and capturing data. You might work under supervision but may have some authority to delegate.

We’re pretty sure you’ll also get a lot of confidence to prepare you for work. You can learn how to do customer service stuff, try a few things, get some feedback from our Mentors, and then become really good at this. You can slap your resume - complete with your new Customer Engagement qualification - onto the desk of the job interviewer knowing you’ve got what they want!

This is an entry-level course, which means you can go almost anywhere once you’ve got some experience and shown how good you are! Some of our graduates head down these paths;

  • Team Leader of a group of maybe 10 juniors
  • 2IC, leading a team of maybe 50 Customer Service Reps
  • Contact Centre Manager, leading a team of up to 100 Customer Service Reps
  • Customer Service Manager, working in senior management
  • Human Resources
  • Information Technology
  • Marketing

Don't just take our word for it

Listen to one of our previous students, Tarek, talk about the 3 main reasons why he thinks you should study at Edmund Barton College.

1) Courses that are all AQF (Australian Qualification Framework) certified.

2) An amazing system that allows you to study in your own time. The harder you study- the faster you complete your course.

3) An excellent support system that gives you the help you need.

Tarek I. - A previous student in Diploma of Business

What others have to say

I learned a lot through my course. The information was relevant to my job and the delivery was really fun and engaging. The Tutors were excellent in helping me with my studies. I can highly recommend these guys!

Simon C

Graduate - Certificate IV in Customer Engagement

I would like to say thank you to the team at Edmund Barton College, I know every time I have contacted the college the employees have been amazing with their customer service

Ashley G

Certificate IV in Business Administration

Everyone that I have talked within the college is very polite and very helpful.

Mariela R

GET IN TOUCH TO LEARN MORE

© 2020 Edmund Barton College of Business. All Rights Reserved.

Edmund Barton College of Business Logo

Privacy Policy  |  Powered by Full Steam