Unit 1- Case Study
Read the case study information provided and use the knowledge found in the learning materials and Cybermate videos.
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1. Question
Since March 2020 as a result of the Covid 19 Pandemic, you have been working remotely from home. You have a dedicated office and communicate with fellow team members via email and Zoom meetings. You have a desktop, laptop, and company mobile.
Occasionally, you work on your laptop and phone from a local café for a few hours, and you enjoy the change of scenery and being around other people. Several other members of your community do the same thing and you have developed a local community network.
The work that you do involves the processing of insurance claims and liaising with insurance customers to gather information to support their claims.
Discuss how you would ensure that personally identifiable information is protected when you are working from the café. Information to support your response can be found in the learning material and Cybermate videos.
This response will be reviewed and graded after submission.