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Skill Set Courses

Effective Leadership Skills

If you’re looking for a course to teach you the skills needed to lead a team then this is the course for you.

  • Lead team effectiveness
  • Show leadership in the workplace
  • Implement operational plan
Marketing and Communication Foundations Skill Set

Marketing and Communication

  • Make a presentation
  • Articulate, present and debate ideas
  • Apply digital solutions to work processes
  • Apply marketing communication across a convergent industry
  • Develop and apply knowledge of marketing communication industries
Statement of Engagement in Business customer engagement

Customer Service and Office Excellence

  • Conduct customer engagement
  • Deliver and monitor a service to customers
  • Work effectively with diversity
  • Contribute to health and safety of self and others
  • Manage personal stress in the workplace

Customer Service Foundations

If you’re a people person and you like helping customers then this is for you.

  • Contribute to health and safety of self and others
  • Conduct customer engagement
  • Deliver and monitor a service to customers
  • Manage personal stress in the workplace
  • Work effectively with diversity